Forum Discussion

tb582's avatar
tb582
Occasional Contributor
6 months ago
Solved

OpenAI.com OPT autofill

I have my openai (chatgpt login) saved in 1pass as I sign in with google ... I also have my OTP code on that same entry but I can't get auto-complete or the 1pass dropdown to fill in the OTP. ...
browser extension
  • 1P_Dave's avatar
    1P_Dave
    15 days ago

    tb582 

    Thank you for following up. I've checked and the work item to fix an issue where the one-time password won't fill if you're using "sign-in with" is still open with our development team to be fixed in the future. I'm sorry for the continued inconvenience. 

    For the time being, you can workaround the issue by adding your email address to the username field in the Login item for OpenAI.com. Then try to fill your one-time password again. 

    -Dave

    #29716

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

Hello tb582! 👋

Thank you for reporting the issue. It looks like our team has been able to intermittently reproduce this on our end and an internal work item is open with the development team to get this fixed in a future update to 1Password. For the time being, you can copy your one-time password from 1Password and paste it into the field on the page.

To help us get this fixed, could you please send the page structure of the webpage in question to our support team? Follow these steps:

  1. Open the website in question until you can see the 2FA field that you're referring to.
  2. Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.

Attach the resulting JSON file to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

ref: dev/core/core#29716

  • sreid99's avatar
    sreid99
    New Contributor
    24 days ago

    Hi, I have the same problem. Is this actively being worked on ?