Forum Discussion

mdp553's avatar
mdp553
New Contributor
2 years ago

Passkey with GitHub failing

This is similar to https://1password.community/discussion/142287/cant-use-passkey-on-github-com, however the discussion there did not resolve my issue I created a passkey from Edge on my work comp...
browser extension
1P_David's avatar
1P_David
Icon for 1Password Team rank1Password Team
2 years ago

Hi mdp553, thank you for reaching out!

I'm sorry that you're encountering trouble when trying to sign in to GitHub with a passkey. Can you reproduce the behaviour using the 1Password extension on your personal device and send over a console log, so that we can take a closer look:

  • https://support.1password.com/cs/extension-console-log/

Please attach the console log to an email message addressed to mailto:support+forum@1password.com with a link to this thread.

After sending the email, you’ll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

I look forward to hearing from you!

-David