Forum Discussion
Grishkaone
3 months agoOccasional Contributor
Passkeys don't work on filekey.app
Hello 😊
I would like an update on PRF support in 1Password. I've already seen the answer to this question: https://www.1password.community/discussions/1password/prf-support/153278.
Recently, a n...
- 2 months ago
Thank you for your patience! The latest version of 1Password in the browser now includes a fix for the issue:
Passkeys now work on FileKey.
Please update to 8.10.82 or later: How to keep 1Password up to date in your browser
Let me know if you still see an issue after updating.
-Dave
Grishkaone
3 months agoOccasional Contributor
Hello 1P_Dave 😊
I don't know any other service that use PRF on the web, that's a first for me. But I me very curious about filekey.app. The service looks promising and is very easy to use, with a single-page design. IF I can make it self-hosted and run with a passkey in 1Password, I can clearly see the appeal of the project.
Thank you for passing on the subject to the developers !
1P_Dave
Moderator
3 months agoThanks again for reporting the issue! Our development team will investigate this further and hopefully I'll have more news to share in the future soon.
-Dave
- 1P_Dave7 months ago
Moderator
Hello wolfspyre! 👋
Thank you for the feedback and I'm sorry that the new item creation process isn't optimal for you. Based on customer feedback, we’ve simplified the item creation process by displaying fewer categories when you select “+ New item” in the app. This allows users to more quickly create the six most commonly used types of items.
I do understand that this new design won't match everyone's workflow and I can certainly pass along your feedback to our product and design teams. Can you tell me which item categories you use most often?
One suggestion: have you tried creating items by typing into the search field rather than clicking on "Show more"? That can help speed up the creation process since we've made improvements to search so that 1Password is smarter about suggesting the right item category.
-Dave
- wolfspyre2 months agoNew Contributor
Hi Dave!
Sorry for not responding previously, I never received the notification that there was a response to this....
I am having a **VERY HARD TIME** finding a merit to this decision.
I could see streamlining the shown options down... however:- Why _ARBITRARY_NUMBER_HERE?
- There is ample room to display more of them.
- There is no ability to enlarge the constrained items to fill the available space
- The number of items displayed is fixed regardless of devicetype/available real estate.
- WHY?
- The item list is STATIC
- WHY?
As opposed to say 'frequency of use', 'volume of entries', 'active profile' ....
- WHY?
- WHO IS YOUR TARGET CUSTOMER?
- By asserting "these six types" are the MOST COMMON types customers use, I feel placed in the 'we dont care about you' pile.
Now, if you were to set them, but allow them to be customizable?
GREAT that'd be fine!
HOWEVER.....
inexorably setting them; and then asserting a hard
(NOT YOUR WORDS; but a caricature for dramatic effect:)
> THESE ARE THE 6 types of objects OUR CUSTOMERS use most
is... really, REALLY offputting.
(I'm intentionally being a LITTLE melodramatic here, not to be antagonistic, but to illustrate the disconnected frustration I feel every time I instantiate a new credential ... as I am reminded that I am NOT a customer demographic y'all care about. )
Is that really what y'all want to convey here?
I don't really care about a search bar in this context. it's NOT an improvement to my 'create a new credential' workflow. (but I don't want to downplay the improvement that the improved search represents overall ... it IS better... just not in this context)
To speak to your question, I use:
- servers
- software licenses
- api keys
- logins
- secure notes
- passwords
more than anything else ... So yes. I only use 6 primarily ... BUT NOT YOUR 6
So.... I feel sad, and frustrated, EVERY...SINGLE...TIME...
I create a new credential that's NOT in that list.
Why is this not a mutable thing?- 1P_Blake30 days ago
Community Manager
Hey wolfspyre 👋
I want you to know we’ve read all of this carefully, and we really do appreciate how clearly you’ve explained the impact this has on your daily workflow with 1Password.
You’re right that the New Item list is currently static. It was designed around the most common item types across the customer base, but I completely get how that doesn’t line up with how you use 1Password day to day. When something you do often feels like it’s working against you, that builds up fast, and when there’s no way to adjust or personalize it, that frustration makes total sense.
The feedback around space, layout, flexibility, and how the current experience comes across is all valid. This thread has been passed along to our product and design teams, with your full context included.
I know the search bar isn’t solving the core issue here. Dave mentioned it as a possible time-saver, but I understand why it doesn’t help in the specific context you’re describing.
Thanks again for taking the time to lay all of this out. It’s helpful, and it’s heard.
- Why _ARBITRARY_NUMBER_HERE?