Forum Discussion

Fresco's avatar
Fresco
Dedicated Contributor
2 years ago

Passkeys not available on this device or browser

In the 1Password app on my Mac (macOS Sonoma) I see that for some logins a Passkey is available. But trying to activate it, is mostly impossible. If, for example, I try to enable a Passkey with PayPa...
browser extension
1P_David's avatar
1P_David
Icon for 1Password Team rank1Password Team
2 years ago

Hi Fresco,

As Authority mentioned, PayPal passkeys can only be created on mobile devices at the moment. If you're using iOS version 17 or higher, and you have the latest version of 1Password for iOS installed, then you will have the new save and sign in with passkeys feature available to you.

For PayPal, are you able to visit their website using Safari on iOS, then save a passkey using the steps in the article below:

  • https://support.1password.com/ios-autofill/#save-and-sign-in-with-passkeys

As for GitHub and Google, you should be able to save a passkey while using your desktop browser and the latest 1Password extension. Are you seeing any error messages when trying to save a passkey for these sites?

I look forward to hearing from you!