Forum Discussion

Fresco's avatar
Fresco
Dedicated Contributor
3 years ago

Passkeys not available on this device or browser

In the 1Password app on my Mac (macOS Sonoma) I see that for some logins a Passkey is available. But trying to activate it, is mostly impossible. If, for example, I try to enable a Passkey with PayPa...
browser extension
BrendanR1P's avatar
BrendanR1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi Fresco,

I'm sorry to hear 1Password isn't offering to save a passkey on the test website. Could you please try the following steps below to see if results in 1Password offering to save a passkey for the test website?

  1. Open your Safari or Chrome browser
  2. Right click the 1Password icon in the browser toolbar
  3. Click Settings from the menu that appears
  4. Under the Autofill section, toggle the Offer to save and sign in with passkeys off then on again

Thanks

-- Brendan