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Former Member's avatar
Former Member
4 years ago

Password 8 Safari Extension not working

I have been running 1Password v8 (Macintosh) since its release, currently at v8.7.1, running on an iMac with macOS Monterey 12.4 and Safari v15.5 (17613.2.7.1.8). (Actually, I have been a 1Password user since v3.0.)

But in the last 2 days, the 1Password for Safari extension is not running (not even showing it is available) - no 1Password icon in the browser window, no extension listed in the Safari: Preferences: Extensions pane, no 1Password icon or prompts when I am in a UserID or password field. (The 1password app works okay, and the menubar icon and QuickAccess work just fine.)

I have uninstalled 1Password.app and uninstalled 1Password for Safari.app and redownloaded them. I have the latest macOS and Safari versions installed.

When I launch 1Password for Safari, I get a little window telling me to Open Safari Preferences. When I open Safari Preferences: Extensions, it shows 3 other extensions (disabled) but does not list 1Password anywhere.

When I go into your Support page and click on the article "If 1Password isn’t working in your browser", it tells me that "1Password is not installed in your browser. Learn more."

Any ideas?


1Password Version: 8.7.1
Extension Version: 2.3.5
OS Version: 12.4
Browser:_ Safari 15.5

7 Replies

  • Former Member's avatar
    Former Member

    It worked! Gracias :D

  • Former Member's avatar
    Former Member

    Jack,

    That worked!

    I had not noticed that option within the 1Password desktop app.

    Thank you for your help.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hi ajb / @virplay / @mhwill:

    I'm sorry to hear that you're having trouble with 1Password for Safari. If you quit Safari, then open the 1Password desktop app, then choose Help > Troubleshooting > Fix Missing Safari Extension, does that improve your state of play? Let me know!

    Jack

  • ajb's avatar
    ajb
    New Contributor

    I am having the same issue and have not found a solution.

  • Former Member's avatar
    Former Member

    I am having the same issue :/ Any help?

  • Former Member's avatar
    Former Member

    Same here. Clicking the "Open Safari Preferences" button does nothing.
    Under Safari preferences for Extensions the 1Password one has disappeared.
    Trying to uninstall+reinstall did not solve the issue.
    I'm running latest Monterey stable version, with the standard Safari build.