Forum Discussion

ausernie's avatar
ausernie
Occasional Contributor
2 years ago

PayPal and Passkeys

I am able to successfully generate a Passkey on the PayPal site and it is being stored in 1P. However, whenever I try to sign in using the Passkey, 1P pops up, I select the option to sign in with th...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

Hello bspachman, thanks for getting back to me. Since this is a public forum, I removed the link to the video because it contained your email address.

May I ask if Safari's passkey manager is turned off?

  1. Open Safari. Click "Safari" in the macOS menu bar and select "Settings".
  2. In the AutoFill tab, ensure all four options are unchecked.
  3. In the Passwords tab, click "Password Options" and ensure "AutoFill Passwords and Passkeys" is turned off.

Additionally, can you remove and recreate the passkey on PayPal's website using 1Password for Safari on macOS? After that, test signing into PayPal's website using the passkey.

Let me know how that goes.

ShoxJeanz, PayPal recently updated their website; we can create a passkey using Safari or Chrome on macOS. I've asked the team to update the https://passkeys.directory/details/pay-pal/ website to reflect the update.

I hope that helps.

-Evon