Forum Discussion

ausernie's avatar
ausernie
Occasional Contributor
2 years ago

PayPal and Passkeys

I am able to successfully generate a Passkey on the PayPal site and it is being stored in 1P. However, whenever I try to sign in using the Passkey, 1P pops up, I select the option to sign in with th...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

bspachman

I'm happy that everything is working now. 🙂

ausernie

Thanks for those screenshots. Judging from those images, that's what I would expect to see if you had setup a security key for two-factor authentication for your PayPal account. Can you check the following:

  1. Login to your PayPal account using your password.
  2. Click on the gear wheel at the top of the screen and then click Security.
  3. Click 2-step verification.

Do you see a security key registered here? If you do then remove it and try to login using your passkey again. Note, the steps to reach the security key settings on PayPal might differ a little for you since I'm using the Canadian site.

-Dave