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DanH25's avatar
DanH25
New Contributor
11 months ago

Pop ups not triggering 1Password

I am using VueScan software. When I first register it or after reintalling it, a popup box appears with 3 fields, email address, Software serial number and customer number. This pop up box doesn't ...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
11 months ago

Hello DanH25! 👋

I'm sorry that you're running into trouble when filling login credentials into certain apps. I see that you posted in the iOS category but you mentioned that you were using Microsoft Edge on Windows 10, can you clarify on which device you're seeing the issue?

If the issue is on your iPhone or iPad then make sure that you've turned on Password AutoFill: Use 1Password to save logins and sign in to apps and websites on your iPhone and iPad

-Dave