Forum Discussion

Former Member's avatar
Former Member
3 years ago

"Press the 1password icon in your browser toolbar to unlock" & Lost Touch ID functionality.

Hi, I've been using 1password on both PC and Mac with firefox, and I've always been able to unlock 1password by clicking the icon in a password field. But suddenly(like, 3 days ago) I cannot anymore...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

@GavinAsh, @pscottetc, and @kinwolf

Our developers have released a fix for the issue in the latest version of 1Password, can you please update to version 8.9.15: How to keep 1Password up to date

Note: if you've moved over to the beta release channel please switch back to production before trying to update.

After updating please restart your Mac. Let me know if you still see the same issue. 🙂

-Dave