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Forum Discussion
Former Member
3 years ago"Press the 1password icon in your browser toolbar to unlock" & Lost Touch ID functionality.
Hi, I've been using 1password on both PC and Mac with firefox, and I've always been able to unlock 1password by clicking the icon in a password field. But suddenly(like, 3 days ago) I cannot anymore...
1P_Tommy
Moderator
3 years ago@mattfysh
Odd, somethings not right for sure. Lets get you to my colleagues in email support who can look into this in more detail. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.
Include the following:
Your user name here in the forum. mattfysh
A link to this topic. https://1password.community/discussion/comment/685318/#Comment_685318
Please also be kind enough to share the version of Chrome, 1Password and 1Password in the browser in use.
This will help us connect the dots as they say.