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Forum Discussion
"Press the 1password icon in your browser toolbar to unlock" & Lost Touch ID functionality.
Hi, I've been using 1password on both PC and Mac with firefox, and I've always been able to unlock 1password by clicking the icon in a password field. But suddenly(like, 3 days ago) I cannot anymore...
1P_Dave
Moderator
ModeratorI'm sorry that you're still seeing the issue. Did you send an email to our support team as requested by my colleague Tommy in a previous post: https://1password.community/discussion/comment/685371/#Comment_685371
If you did then can you post the Support ID of that conversation?
-Dave
