Forum Discussion

Anonymous's avatar
Anonymous
2 years ago

Privacy card gets created, but not filled in nor saved in 1Password

This started some time ago. When I am filling out a form and get prompted to create a new privacy.com card, I choose yes, fill out the info, click "create", but the modal doesn't go away, the form doesn't get filled in, and the card doesn't get saved in 1Password. However the card does get saved in privacy.com so it seems to me like the integration is working, but there's some bug in 1Password.

1Password Version: 8.10.9 (81009046)
Extension Version: 2.14.1 21400102, on STABLE channel
OS Version: macOS 13.4
Browser: Safari

browser extension

7 Replies

  • Anonymous's avatar
    Anonymous
    2 years ago

    I'm using iPhone app version 8.10.18 and the Safari extension

    https://1password.community/discussion/142911/privacy-com-card-bug

    I asked this question on the iOS forum and then saw this thread.

  • Anonymous's avatar
    Anonymous
    2 years ago

    Any update on fixing this?

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    Thanks for your understanding @Jason0, I'm sorry for the disruption.

  • Anonymous's avatar
    Anonymous
    2 years ago

    Thanks 1P_Tommy I appreciate the update. The integration is SO GOOD, can’t wait for the UX to get back to normal

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    2 years ago

    My apologies @Jason0

    This is a known issue. I'll get your report added to our tracker. I apologize for the trouble.

    • This affects all browsers. Uninstalling and reinstalling will not help. This is something that would need to be fixed on our side looks like.

    ref: dev/core/core#22669