Forum Discussion

Former Member's avatar
Former Member
4 years ago

Private vault not listed in vault list on Teams account

I have a personal account and just set up a Teams account for my work team. I moved all of my work-related logins to the Teams account in my private vault, which I will sort later. I can see the private vault on the Teams account in the application, where both accounts are visible, but when I try to manage the vault in the browser version, I do not see the private vault listed among the vaults I have set up for my Teams account. Is this just a browser-version related issue?

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Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:https://1password.community/search?Search=private%20vault%20not%20listed%20in%20vaults%20list

browser extension

7 Replies

  • ag_chantelle's avatar
    ag_chantelle
    Icon for 1Password Team rank1Password Team
    4 years ago

    @emilyh

    If you're able to see your "Pivate" vault under Accounts & Vaults, then you should be able to see Logins in the extension itself. If you click the 1Password icon in your browser toolbar, followed by the gear icon at the top right - do you have all your vaults selected there? Or is it filtered to only show your shared Team vault?

  • Former Member's avatar
    Former Member
    4 years ago

    My trouble is with 1Password in the browser, yes.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    @emilyh:

    The version of the 1Password browser extension isn't necessarily the version of 1Password for Windows. To confirm, you are using 1Password in the browser, correct?

    Jack

  • Former Member's avatar
    Former Member
    4 years ago

    1Password for Windows, Version 7.7.810
    Using on Firefox

  • Former Member's avatar
    Former Member
    4 years ago

    @emilyh:

    Can you please confirm the version of the 1Password browser extension that you installed?

  • ag_chantelle's avatar
    ag_chantelle
    Icon for 1Password Team rank1Password Team
    4 years ago

    @emilyh

    If you right click the 1Password icon in your browser toolbar and choose Settings, is your Private vault enabled under Accounts & Vaults?