Forum Discussion

sonnyboy's avatar
sonnyboy
New Contributor
4 months ago

Problem upgrading from 1Password 7 to new version

A few weeks ago, I downloaded a trial of the new 1Password software on my iPhone to test. It has quit working and also my older 1Password7 will no longer let me log in. This locks me out of over 70 p...
1password.com
Trevor_1P's avatar
Trevor_1P
Icon for Moderator rankModerator
4 months ago

Hi sonnyboy​,

To confirm, are you able to access your 1Password data on any of your devices currently?

Additionally, you mentioned that you reached out for help. Was this through email with our Support team? If so, could you share the Support ID found in the subject line of the response from the response you received? It should look something like [#ABC-12345-678].