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Forum Discussion
System
3 years agoSuper Contributor
QR Code scanning not working
This discussion was created from comments split from: "QR code Detection Failed" message attempting to scan QR.
Former Member
3 years agoUpdate - I figured this out for anyone that runs into issues with setting up MSFT authenticator using 1password. I navigated to https://mysignins.microsoft.com/security-info, clicked add sign-in method under security info, then clicked 'I want to use a different authenticator app' (very important step). finally, I downloaded the 1password mobile app and scanned the QR code that way and it recognized the one-time password.
Hope this helps others.