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xkww3n1's avatar
xkww3n1
Occasional Contributor
2 years ago

Saved Passkeys doesn't work in Firefox

When I’m trying to sign in using Passkey in Firefox, the native passkey dialog of Windows will pop up, and there’s no way to choose passkey saved in 1Password. 1Password Version: 8.10.36 Ext...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello xkww3n1! 👋

I'm sorry that signing in with a passkey isn't working in Firefox. Can you confirm that the passkey setting is turned on in 1Password:

  1. Open your browser.
  2. Right-click on the 1Password icon in your browser's toolbar and click Settings.
  3. Click Autofill & save.
  4. Make sure that "Offer to save and sign in with passkeys" is turned on.

If that doesn't work, or the setting was already on, then can you tell me if the issue occurs with any website that you try to use a passkey with? Can you save and then sign in using a passkey on this test site:

I look forward to hearing from you.

-Dave