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Former Member's avatar
Former Member
3 years ago

Saving passwords AFTER password change has been submitted

I found this topic posted in two other places, but one was in regard to 1password X & the resolution was that it was intended in that version. The other version the OP never responded to questions fr...
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Former Member's avatar
Former Member
3 years ago

Hey Fedup I took a look at https://www.peoplestrust.com/en but I'm unable to get to the new password field where 1Password would be making a suggestion. I would need some data from the page where that new password field exists in order to report the issue on our end. Are you or your friend able to get to that field and then share the following with us?

  1. Navigate to the site and sign in.
  2. Go to the password change page and find the new password field.
  3. Right click the 1Password icon in your browser toolbar.
  4. Click Help and choose Collect Page Structure.
  5. 1Password will save a .json file to your "Downloads" folder.

Attach the downloaded .json file to an email message addressed to mailto:support+forum@1password.com. With your email please include:

  • A link to this thread: https://1password.community/discussion/136680/saving-passwords-after-password-change-has-been-submitted#latest
  • Your forum username: Fedup

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!