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Forum Discussion
Former Member
3 years agoShortcut Input field uses wrong keyboard layout and does not allow Cmd+# as a keyboard shortcut
I use 1Password in Firefox on Mac using the browser extension. The default keyboard shortcut for filling out a password form (Cmd+#) never worked in the browser. I tried to set it manually, but the i...
Former Member
3 years agoHey @janop!
Do you have Cmd+# set up as the keyboard for filling in the settings of the 1Password 7 app? I'm on macOS 13.2, and I'm unable to do it. Cmd+# is actually Cmd+shift+3 on my keyboard. What kind of keyboard are you using? And what specifically happens when you try to invoke Cmd+# to fill?
Because the new extension and app are separate entities, they cannot be configured to use the same keyboard shortcuts. The main problem here is that the keyboard shortcut that you use to fill with the app does not work in Firefox. The default keyboard shortcut for filling with 1Password 7 is Cmd+\ and that fills fine for me in Firefox. If you change the shortcut for filling in 1Password 7 to Cmd+\, does that fill for you?
Lastly, I noticed that you said you were using Firefox 109. That's an older version of Firefox. Having a pending update in the browser can cause filling from 1Password to fail. Can you update Firefox to its latest release (version 110.0.1)?
Here's how to update Firefox: https://support.mozilla.org/en-US/kb/update-firefox-latest-release
After that, please test the keyboard shortcuts again and let us know what you find.