Forum Discussion

hozemane's avatar
hozemane
New Contributor
2 years ago

Site password requirements

Went to update my Wells Fargo CEO password and the app wants to use way too many characters and doesn't use a special character. The browser extension in both Chrome and Edge say the 1Pass will sugg...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
12 months ago

Hello, hozemane. Thank you for writing in.

I am sorry about the issue you encountered with 1Password in the browser. I am unable to access the page you shared. So that I can take a closer look at the problem you are experiencing and submit the information to our development team, I request that you send me a collected page structure to mailto:support+forum@1Password.com.

With your email, please include the following:

  • A link to this thread: https://1password.community/discussion/148131
  • Your forum username: hozemane
  • A collected page structure:
  • Navigate to the page exhibiting the behaviour.
  • Right-click the problematic field and select 1Password > Help > Collect Page Structure.
  • 1Password will save a .json file to your "Downloads" folder.
  • Attach the file to your email.

Please do not post the file to the forum. You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!

-Evon