What's the latest word on supporting PIN unlock in the browser?
As identified in other threads, unlocking 1pw on a Chromebook is less than ideal. The lack of fingerprint or PIN support is very frustrating. I've read that the Android app had added PIN support, but I tried the latest version 8.10.22 and found my Chromebook did not support it.
It's very disappointing to have seen years go by without this being addressed.
I've read the security model, and for the record, a PIN does not compromise security. The PIN implementation simply requires the user to first unlock their data using their password. Once unlocked, the PIN allows quick access. If you logout, reboot, or incorrectly enter your PIN, you will then need to re-enter your password.
What's the rationale for not providing better security?
A PIN code would compromise security here. When your 1Password account is unlocked your account password is required because it is the secret that decrypts your data. A PIN code cannot replace your account password for this purpose since it can't decrypt your data. To add a PIN code unlock feature, we would need to store your account password somewhere on your Chromebook and someone else might be able to find it and use it to decrypt and unlock 1Password.
That being said, I've passed along your request to our product team. They'll consider the feasibility of adding such a feature to 1Password in the future. It's possible that the team can figure out an implementation that allows for PIN code unlock without compromising security. 🙂
"As far as I'm aware there aren't any plans to bring PIN unlock to 1Password in the browser."
What's it take to reconsider this?
While my concern is with the lack of Chromebook support, I'm sure there are plenty of non-Chromebook users (i.e. pc, mac, etc.) that would benefit from being able to specify a unique PIN to access their 1Password Extension.
Using "memorable words" is not a solution. I have no issue remembering or typing my 20+ character password. But I would prefer to avoid continually performing that exercise, when a PIN would meet our needs. Yes, I can extend the timeout .. at the cost of security, but I'd rather have the security plus the convenience of a PIN.
It's easy to let someone access your device. It's much harder to remember to go lock 1password before you do so. A short timeout addresses that issue; but the lack of PIN support makes that less practical.
What's the rationale for not providing better security?
As far as I'm aware, the Chromebook doesn't support third-party apps having access to the fingerprint reader. The fingerprint reader is only used to unlock the Chromebook itself. But let me know if I have that wrong. 🙂
What's the latest word on supporting PIN unlock in the browser?
As far as I'm aware there aren't any plans to bring PIN unlock to 1Password in the browser. For other platforms, we use the apps to securely store the secret that unlocks 1Password in a secure location like the Secure Enclave on iOS and macOS devices. For a PIN code to unlock the 1Password extension on the Chromebook we'd have to store your account password unencrypted on disk which isn't secure.
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1Password for Safari just stops working","id":"message:150198","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:150198","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:17239"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:150198"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:150198"},"body":"
This will not be a very useful bug report, as I'm not sure how to reproduce the problem. But rather often -- more often than I would like -- 1Password for Safari just stops working. Right now I'm trying to sign into google. Clicking on the 1Password icon within the username (\"Email or phone\") field does nothing. Clicking on 1Password in the toolbar (or summoning it via keyboard shortcut) pulls up the browser extension, which tells me \"No suggestions found for Google.com\" -- even though I have several Google logins in my vaults. If I search for Google -- or for that matter anything -- in 1Password for Safari, it finds no results. It's as if my vaults are completely empty. Also, I notice that there is a lock icon on 1Password in the toolbar, even though 1Password is unlocked. When this happens, restarting Safari usually fixes the issue. But I dislike having to restart Safari whenever this issue arises, which is at least a few times a week.
\n\n
I did notice, this time, that 1Password for Safari is showing me a notification that it has been updated to v2.3.3 ... perhaps the update process led to this issue? But I can't say for sure that I see this notification every time this problem arises.
This will not be a very useful bug report, as I'm not sure how to reproduce the problem. But rather often -- more often than I would like -- 1Password for Safari just stops working. Right now I'm trying to sign into google. Clicking on the 1Password icon within the username (\"Email or phone\") field does nothing. Clicking on 1Password in the toolbar (or summoning it via keyboard shortcut) pulls up the browser extension, which tells me \"No suggestions found for Google.com\" -- even though I have several Google logins in my vaults. If I search for Google -- or for that matter anything -- in 1Password for Safari, it finds no results. It's as if my vaults are completely empty. Also, I notice that there is a lock icon on 1Password in the toolbar, even though 1Password is unlocked. When this happens, restarting Safari usually fixes the issue. But I dislike having to restart Safari whenever this issue arises, which is at least a few times a week.
\n\n
I did notice, this time, that 1Password for Safari is showing me a notification that it has been updated to v2.3.3 ... perhaps the update process led to this issue? But I can't say for sure that I see this notification every time this problem arises.
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But rather often -- more often than I would like -- 1Password for Safari just stops working. 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t...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxNTAyMDEsMTUwMjAx","node":{"__ref":"ForumReplyMessage:message:150201"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxNTAyMDEsMTUwMjAw","node":{"__ref":"ForumReplyMessage:message:150200"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxNTAyMDEsMTUwMTk5","node":{"__ref":"ForumReplyMessage:message:150199"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Conversation:conversation:150198":{"__typename":"Conversation","id":"conversation:150198","solved":false,"topic":{"__ref":"ForumTopicMessage:message:150198"},"lastPostingActivityTime":"2022-05-02T11:22:45.000-07:00","lastPostTime":"2022-05-02T11:22:45.000-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:150198":{"__typename":"ModerationData","id":"moderation_data:150198","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:150198_1":{"__typename":"Revision","id":"revision:150198_1","lastEditTime":"2022-04-23T03:14:32.000-07:00"},"CachedAsset:theme:customTheme1-1755178241880":{"__typename":"CachedAsset","id":"theme:customTheme1-1755178241880","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Sometimes 1Password for Safari just stops working","moderationData":{"__ref":"ModerationData:moderation_data:150201"},"body":"
Thanks for sharing those additional issues you're running into.
\n\n
1 and 2 are somewhat related, and we continue to make improvements there, so keep an eye out.
\n\n
I was able to replicate number 3, so I've filed it and hopefully we can improve the state of play in the future. 😀
\n\n
Jack
\n\n
ref: dev/core/core#14913
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Thanks Jack_P_1P, I will do this. Should I also send logs for the following problems? The below routine happens regularly when I try to use 1Password for Safari when 1Password is locked.
\n\n\n
Summon 1Password for Safarai -- unlock screen appears -- but password entry field is not focused. I have to click in it to enter my master password.
\n
After unlocking in step 1, the 1Password for Safari toolbar window does not change -- it remains locked -- I have to click out of it then summon it again.
\n
After finding the item I want in 1Password for Safari, hitting enter to autofill does not work -- I have to mouse over to the autofill button and click it.
\n\n\n
Are these bugs particular to my setup, for which logs would be helpful? Or are they just three separate problems that I should create three separate forum posts about?
\n\n
I run into these sort of problems all the time whenever I use 1Password, which is why I'm seeking the most useful way to report them.
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We can definitely investigate this further. The next time it occurs, can you collect a console log, Save a console log for 1Password in your browser, and attach it in an email to support+x@1password.com, mentioning the problem you're having? We'll be able to take a closer look at what could be happening.
\n\n
Jack
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