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Former Member's avatar
Former Member
3 years ago

Suggested password will not copy nor fill in the password box

I'm having this issue with Chrome 111.0.5563.146 on MacOS ventura Version 13.3 (22E252) and 1Password for Mac 8.10.3 (81003012) and 1Password chrome extension 2.8.1. I can see the suggested, genera...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @phemchan,

Thank you for getting back to us with this information.

Let us know how you get on and if there is anything else we can help with at all.

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password will not copy nor fill in the password box","id":"message:116471","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:116471"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:116471"},"body@stripHtml({\"truncateLength\":200})":" I'm having this issue with Chrome 111.0.5563.146 on MacOS ventura Version 13.3 (22E252) and 1Password for Mac 8.10.3 (81003012) and 1Password chrome extension 2.8.1. \nI can see the suggested, genera...","body@stringLength":"679","rawBody":"

I'm having this issue with Chrome 111.0.5563.146 on MacOS ventura Version 13.3 (22E252) and 1Password for Mac 8.10.3 (81003012) and 1Password chrome extension 2.8.1.
\nI can see the suggested, generated password but it will not fill in the password box nor can I copy it.
\nThen if I generate a password elsewhere and try to save the new login in 1password, using the 'Save in 1Password' button that appears on new websites, I see the error, 'Unable to Save item'. This may be two different issues.

\n\n
\n\n

1Password Version: 8.10.3 81003012
\nExtension Version: 2.8.1
\nOS Version: 13.3 (22E252)
\nBrowser:_ Chrome

\n","kudosSumWeight":0,"postTime":"2023-04-04T10:27:38.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:116471_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":118},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I'm having this issue with Chrome 111.0.5563.146 on MacOS ventura Version 13.3 (22E252) and 1Password for Mac 8.10.3 (81003012) and 1Password chrome extension 2.8.1.
\nI can see the suggested, generated password but it will not fill in the password box nor can I copy it.
\nThen if I generate a password elsewhere and try to save the new login in 1password, using the 'Save in 1Password' button that appears on new websites, I see the error, 'Unable to Save item'. This may be two different issues.

\n\n
\n\n

1Password Version: 8.10.3 81003012
\nExtension Version: 2.8.1
\nOS Version: 13.3 (22E252)
\nBrowser:_ Chrome

"},"Conversation:conversation:116471":{"__typename":"Conversation","id":"conversation:116471","solved":false,"topic":{"__ref":"ForumTopicMessage:message:116471"},"lastPostingActivityTime":"2023-05-11T12:25:44.000-07:00","lastPostTime":"2023-05-11T12:25:44.000-07:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:116471":{"__typename":"ModerationData","id":"moderation_data:116471","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:116471_1":{"__typename":"Revision","id":"revision:116471_1","lastEditTime":"2023-04-04T10:27:38.000-07:00"},"ForumReplyMessage:message:116474":{"__typename":"ForumReplyMessage","id":"message:116474","conversation":{"__ref":"Conversation:conversation:116471"},"author":{"__ref":"User:user:17244"},"revisionNum":1,"uid":116474,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Suggested password will not copy nor fill in the password box","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:116474"},"parent":{"__ref":"ForumTopicMessage:message:116471"},"body":"

Hey @phemchan,

\n\n

Thank you for getting back to us with this information.

\n\n

Let us know how you get on and if there is anything else we can help with at all.

","body@stringLength":"175","rawBody":"

Hey @phemchan,

\n\n

Thank you for getting back to us with this information.

\n\n

Let us know how you get on and if there is anything else we can help with at all.

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