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Former Member
3 years ago

System crash caused by memory leak

Has anyone using the beta had their system just die on them due to "low memory"? I found that 1Password was having a committed memory leak and was causing this on my system. Switching back to prod...
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OlivierP's avatar
OlivierP
Dedicated Contributor
3 years ago
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Hello,

I don't know were to find it on the 1Password's website.
The 1Password installer version 8.10.7 is available https://downloads.1password.com/win/1PasswordSetup-8.10.7.exe (official link - digitally signed version).

Procedure to rollback:
1- uninstall the current version
2- install using the 8.10.7 installer provided
3- go to Settings > Advanced then Uncheck the box for the automatic updates

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crash caused by memory leak","id":"message:126330","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:126330","revisionNum":1,"repliesCount":27,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:126330"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:126330"},"body@stripHtml({\"truncateLength\":200})":" Has anyone using the beta had their system just die on them due to \"low memory\"? \n\n I found that 1Password was having a committed memory leak and was causing this on my system. Switching back to prod...","body@stringLength":"464","rawBody":"

Has anyone using the beta had their system just die on them due to \"low memory\"?

\n\n

I found that 1Password was having a committed memory leak and was causing this on my system. Switching back to prod fixed the issue. Let me know if you guys are interested in debugging this issue

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided

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Has anyone using the beta had their system just die on them due to \"low memory\"?

\n\n

I found that 1Password was having a committed memory leak and was causing this on my system. Switching back to prod fixed the issue. Let me know if you guys are interested in debugging this issue

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided

"},"Conversation:conversation:126330":{"__typename":"Conversation","id":"conversation:126330","solved":false,"topic":{"__ref":"ForumTopicMessage:message:126330"},"lastPostingActivityTime":"2023-07-07T03:38:25.000-07:00","lastPostTime":"2023-07-07T03:38:25.000-07:00","unreadReplyCount":27,"isSubscribed":false},"ModerationData:moderation_data:126330":{"__typename":"ModerationData","id":"moderation_data:126330","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:126330_1":{"__typename":"Revision","id":"revision:126330_1","lastEditTime":"2023-06-10T03:29:42.000-07:00"},"ForumReplyMessage:message:126341":{"__typename":"ForumReplyMessage","id":"message:126341","conversation":{"__ref":"Conversation:conversation:126330"},"author":{"__ref":"User:user:6319"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:126330/message:126341","revisionNum":1,"uid":126341,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: System crash caused by memory leak","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:126341"},"parent":{"__ref":"ForumTopicMessage:message:126330"},"body":"

Hello,

\n\n

I don't know were to find it on the 1Password's website.
\nThe 1Password installer version 8.10.7 is available https://downloads.1password.com/win/1PasswordSetup-8.10.7.exe (official link - digitally signed version).

\n\n

Procedure to rollback:
\n1- uninstall the current version
\n2- install using the 8.10.7 installer provided
\n3- go to Settings > Advanced then Uncheck the box for the automatic updates

","body@stringLength":"450","rawBody":"

Hello,

\n\n

I don't know were to find it on the 1Password's website.
\nThe 1Password installer version 8.10.7 is available here (official link - digitally signed version).

\n\n

Procedure to rollback:
\n1- uninstall the current version
\n2- install using the 8.10.7 installer provided
\n3- go to Settings > Advanced then Uncheck the box for the automatic updates

\n","kudosSumWeight":1,"repliesCount":0,"postTime":"2023-06-29T01:30:36.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:126341_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":3},"read":false,"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1754925389163":{"__typename":"CachedAsset","id":"theme:customTheme1-1754925389163","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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