Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
krishen
3 months agoNew Contributor
TaxAct: Need to manually input username
Hi there, just wanted to check in if there's been any resolution to the issue described by https://1password.community/discussion/137773/trying-to-sign-in-to-taxact-on-safari-wont-let-username-fill?utm_source=community-search&utm_medium=organic-search&utm_term=taxact ? I seem to be running into it right now. 1Password will autofill the password, but the username field doesn't seem to fill.
TaxAct login url is https://www.taxact.com/auth/
1Password Version: 8.10.54
Extension Version: 8.10.54.22
OS Version: macOS 15.1.1
Browser: Safari
- 1P_Evon
1Password Team
Hello, krishen. Thank you for writing in. I'm sorry about the problem you're encountering with this website using Safari. The issue is still open in our developer's backlog, and I don't have any updates to share. I've added you as an affected user to our internal reporting.
In the meantime, you can use Universal Autofill from the 1Password desktop app instead. By default, the keyboard shortcut is ( CMD⌘ + \ ) to Autofill.
I hope that helps.
-Evon
ref: dev/core/core#19929
- krishenNew Contributor
I appreciate the reply Evon and thank you for the workaround, I'll give it a shot :)
- krishenNew Contributor
Just to follow up: the keyboard shortcut workaround worked like a charm. Appreciate it. Would still like to eventually have this fixed because needing to remember an exception for particular sites is hard to do, but this takes the sting out.
- 1P_Evon
1Password Team
That's great to hear. I'm glad the keyboard shortcut worked, and I appreciate the feedback! Let me know if there's anything I can help you with.
-Evon
- DustyLifelessNew Contributor
Add another person to the list, can't believe it's been in the backlog for almost 3 years.
- 1P_Evon
1Password Team
Thank you for your feedback. I've added you as an affected user to the known issue. In the meantime, if you have the 1Password desktop app installed, I recommend using Universal Autofill to fill in the credentials. I'm sorry for the inconvenience.
I hope that helps.
-Evon