"The database was terminated." error message in the browser

1P_Tommy

I have sent the console log when I saw the error again, just now. Thanks for looking into it!

@BramV

Would you be able to send a console log? How to send your extension console logs: https://support.1password.com/cs/extension-console-log/
I would also include a link to the specific site. If it's possible for you to share with us. Please email that to us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

Include the following:

Your user name here in the forum. BramV
A link to this topic. https://1password.community/discussion/comment/684949/#Comment_684949

This will help us connect the dots as they say.

Same issue here. Error message started popping up a few weeks ago.
I did not clear history nor cookies. Happens almost each time immediately after logging in to Degiro (big broker in Europe).

Happens on both my MacBook as well as on my Mac Mini.
Software versions are the same (latest) on both machines:
* Ventura 13.3.1
* Safari 16.4
* 1Password Extension 2.10.0
* 1Password 8.10.4

I have exactly the same issue on new Ventura 13.3.1 Mac with Safari 16.4 and Safari Extension 2.10.0

I regularly clear my Safari 16.4 history and should be able to do this without 1Password 8 issues - this is clearly yet another 1P8 bug

It happens on various websites several times per day. The extension does recognise the website I'm visiting, but it does not fill in the UN/PW fields on that site automatically.

1Paswword popup window

1Password Version: 1Password for Mac 8.10.4 (81004032)
Extension Version: 2.10.0
OS Version: 13.3.1 (22E261)
Browser:_ safari

Hey @pnelis, does the error message only pop up on a specific website? How often does it occur? After closing the error message, are you able to use 1Password normally?

I have the same problem on my iMac and Safari. I hardly ever clear my history, so that can not cause the problem. It's a very irritating bug and I hope you will be able to resolve it soon.

Every couple of weeks, I go into my Safari browser and clear all history (Settings > Clear History). When I tried to do so today, I got the attached error. I read the error description on the 1Password help page and kind of understand it. But my question is more general. After using 1P for families for several years, and after periodically clearing my Safari history over this entire timeframe, why is this "database was terminated" message only now starting to appear? What has changed?

To avoid the error, I know I can clear browsing history but keep website data. And I know I can manually manage cookies. But I don't want to do these things. How do I go back to the "no error" model? Thx.

1Password Version: 8.10.4
Extension Version: 2.10.0
OS Version: Ventura 13.3.1
Browser:_ Safari

Please disregard @klanchman I located your submission.

ref: IIE-72462-477