Forum Discussion

Former Member

4 years ago

Can't access 1 password on new computer. Worked on the old computer and works on IPAD

1password was working fine on our computer and it was working on ipad as well. We purchased a new computer and thought we loaded all data into it. Now I cannot access 1 password on this computer. ...

1P_Tommy

Moderator

4 years ago

@kroche

Please use Shift + Command + X. That should get you going. :chuffed: Not to worry this one has gotten a lot of us at one time or another. Whistles slowly. ;) Welcome to the community!

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Key Function: \"Up + Command + X\" is not working.","id":"message:105963","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:105963","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:105963"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:105963"},"body@stripHtml({\"truncateLength\":200})":" When I have to input my username and password to access some subscriptions 1Password asks me to \"Press (Up + Command + X) to unlock 1Password\". Keep in mind I have already saved my username and passw...","body@stringLength":"690","rawBody":"

When I have to input my username and password to access some subscriptions 1Password asks me to \"Press (Up + Command + X) to unlock 1Password\". Keep in mind I have already saved my username and password for all my subscriptions. I am also logged into my 1Password account on my Mac. I try pressing these keys multiple times but nothing happens. I end up having to manually enter my username and then copy/paste my password from my 1Password vault. Please help! I'm not sure if there is something wrong with my OS, 1Password, or just user error. Thanks!

\n\n

1Password Version: 7.9.2
\nExtension Version: 2.2.3
\nOS Version: MacOS 10.13.6

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\n\n

1Password Version: 7.9.2
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\nOS Version: MacOS 10.13.6

"},"Conversation:conversation:105963":{"__typename":"Conversation","id":"conversation:105963","solved":false,"topic":{"__ref":"ForumTopicMessage:message:105963"},"lastPostingActivityTime":"2022-02-01T13:31:41.000-08:00","lastPostTime":"2022-02-01T13:31:41.000-08:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:105963":{"__typename":"ModerationData","id":"moderation_data:105963","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:105963_1":{"__typename":"Revision","id":"revision:105963_1","lastEditTime":"2022-01-31T21:53:30.000-08:00"},"ForumReplyMessage:message:105964":{"__typename":"ForumReplyMessage","id":"message:105964","conversation":{"__ref":"Conversation:conversation:105963"},"author":{"__ref":"User:user:101"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:105963/message:105964","revisionNum":1,"uid":105964,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: The Key Function: \"Up + Command + X\" is not working.","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:105964"},"parent":{"__ref":"ForumTopicMessage:message:105963"},"body":"

@kroche

\n\n

Please use Shift + Command + X. That should get you going. :chuffed: Not to worry this one has gotten a lot of us at one time or another. Whistles slowly. ;) Welcome to the community!

","body@stringLength":"208","rawBody":"

@kroche

\n\n

Please use Shift + Command + X. That should get you going. :chuffed: Not to worry this one has gotten a lot of us at one time or another. Whistles slowly. ;) Welcome to the community!

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