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lightcam's avatar
lightcam
New Contributor
2 years ago

Touch ID not working Google Chrome (works on Safari)

Hi all, Touch ID is not working on Google Chrome, however it works fine on Safari. I've gone through all settings and can't work out how to fix the issue. Can anyone suggest a fix please? Th...
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lightcam's avatar
lightcam
New Contributor
2 years ago

I got it sorted with help from 1Password Support.

Many thanks 1P_Evon

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ID not working Google Chrome (works on Safari)","id":"message:94624","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:94624","revisionNum":1,"repliesCount":8,"author":{"__ref":"User:user:8037"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:94624"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:94624"},"body@stripHtml({\"truncateLength\":200})":" Hi all, \n\n Touch ID is not working on Google Chrome, however it works fine on Safari. \n\n I've gone through all settings and can't work out how to fix the issue. Can anyone suggest a fix please? \n\n Th...","body@stringLength":"435","rawBody":"

Hi all,

\n\n

Touch ID is not working on Google Chrome, however it works fine on Safari.

\n\n

I've gone through all settings and can't work out how to fix the issue. Can anyone suggest a fix please?

\n\n

Thank you

\n\n
\n\n

1Password Version: 1Password 7 Version 7.8 (70800001)
\nExtension Version: 2.21.0
\nOS Version: Apple M1 MacOS14.3.1 (23D60)
\nBrowser: Chrome

\n","kudosSumWeight":0,"postTime":"2024-03-25T14:40:26.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:94624_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":168},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hi all,

\n\n

Touch ID is not working on Google Chrome, however it works fine on Safari.

\n\n

I've gone through all settings and can't work out how to fix the issue. Can anyone suggest a fix please?

\n\n

Thank you

\n\n
\n\n

1Password Version: 1Password 7 Version 7.8 (70800001)
\nExtension Version: 2.21.0
\nOS Version: Apple M1 MacOS14.3.1 (23D60)
\nBrowser: Chrome

"},"Conversation:conversation:94624":{"__typename":"Conversation","id":"conversation:94624","solved":false,"topic":{"__ref":"ForumTopicMessage:message:94624"},"lastPostingActivityTime":"2024-03-28T06:07:20.000-07:00","lastPostTime":"2024-03-28T06:07:20.000-07:00","unreadReplyCount":8,"isSubscribed":false},"ModerationData:moderation_data:94624":{"__typename":"ModerationData","id":"moderation_data:94624","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:94624_1":{"__typename":"Revision","id":"revision:94624_1","lastEditTime":"2024-03-25T14:40:26.000-07:00"},"ForumReplyMessage:message:94631":{"__typename":"ForumReplyMessage","id":"message:94631","conversation":{"__ref":"Conversation:conversation:94624"},"author":{"__ref":"User:user:8037"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:94624/message:94631","revisionNum":1,"uid":94631,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Touch ID not working Google Chrome (works on Safari)","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:94631"},"parent":{"__ref":"ForumTopicMessage:message:94624"},"body":"

I got it sorted with help from 1Password Support.

\n\n

Many thanks 1P_Evon

","body@stringLength":"270","rawBody":"

I got it sorted with help from 1Password Support.

\n\n

Many thanks

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