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Forum Discussion
Transfer remaining annual subscription to a new account after lost access
Hello 1Password Support, I recently created a 1Password account and purchased an annual subscription, but I lost access to the account. I have already tried the available recovery options, and I und...
1P_Dave
Moderator
ModeratorHello MatosLadeira! 👋
I'm sorry that you lost access to your 1Password account. Since we don't have access to your account information here on the public community, I recommend sending an email to support@1Password.com so that our support team can help you directly via email.
After emailing in, you'll receive an automatic reply with a Support ID. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place.
-Dave
