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Forum Discussion
Trouble changing passwords
I know you are trying to make 1P better and help with changing passwords. Yet your software needs improvement. I am continually running into situations where 1P is "trying too hard", and I get into a...
Seems almost every time I try to change a password over the last several months, it goes wrong.
Just today:
1. Need to change a password.
2. Get new password from password generator.
3. Fill in the new password (but did not save it to an editor).
4. Password is changed.
5. I have no idea what the password is--the login in 1P has the old password.
6. So I have to do a pw reset
I long ago adopted the policy of copying newly generated passwords into an editor, to prevent this problem. I hate doing it, but it is the only way to avoid the problems of losing the new password. I also hate having to copy the password.
This did not used to happen. 1P automatically changed the password. But it no longer works for me.
Unfortunately, I did not capture screen shots in advance. But for the umpteenth time I have to do an extra password reset.
