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jasimon9's avatar
jasimon9
Super Contributor
5 years ago

Trouble changing passwords

I know you are trying to make 1P better and help with changing passwords. Yet your software needs improvement. I am continually running into situations where 1P is "trying too hard", and I get into a...
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jasimon9's avatar
jasimon9
Super Contributor
4 years ago

I just ran into another sequence that makes it a lot of extra work.

  1. Attempt to login to website. URL has a directory, such as http://www.exmaple.com/premium/
  2. Site tells me that they upgraded their passwords and I have to create a new one.
  3. I use 1P to generate a new password.
  4. 1P asks to update or save the new password and I do so.
  5. However, instead of updating the existing login, it creates a new one but with the URL not having /premium.

The next result is that I now have two logins. One has the old username, old password, and old URL. The new one is missing the username, has the new password, and a new URL. Now I have to work to combine the proper info back into a single login.

I have also noticed lately a lot of cases where the username is not being saved, or even the site name not being saved. Again rework to fix these to combine the information back together.