Forum Discussion

47beideman's avatar
47beideman
Frequent Contributor
4 years ago

Trouble installing v.8 beta

Just moved to FastMail and want to use integrated masked emails. Forum told me it only works in 1P v.8.

So I downloaded the pic and fired up the installer. I get an error message stating something like "could not move to applications".

I've down the complete quit on 1P v.7 [latest] but still no love.

Tips?

Thx,

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:https://1password.community/search?Search=Trouble%20installing%20v.8%20beta

betas

5 Replies

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi 47beideman, no problem - if you report it (including the specific website, so we can do some testing) to us at support@1Password.com, we can have our extensions team look into this for you - whether it's ultimately something specific to your system that we can help with, or a potential bug or improvement we can work on. I hope this is helpful!

  • 47beideman's avatar
    47beideman
    Frequent Contributor
    4 years ago

    One more question - different subject. I've encountered a website where login credentials are acting odd. The on web site pop up for 1P works fine and posts name/passcode but the web site doesn't like the password. When the password is copy/pasted, it's fine. To whom should i report this?

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Thank you 47beideman, and glad to hear that this is now working for you. We'll be pursuing that issue on our end to ensure that it's no longer an issue in the future. 👍

  • 47beideman's avatar
    47beideman
    Frequent Contributor
    4 years ago

    Spot on. Switched to my admin account and I'm fine. 1P-8 looks great.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hi 47beideman:

    Are you using a Mac user account that does not have administrator rights? We're investigating an issue where the 1Password 8 for Mac installer doesn't seem to escalate permissions properly. In the meantime, installing 1Password with a Mac user account that has administrator rights should get you up and running. Let me know how that goes!

    Jack

    ref: dev/core/core#11296