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System's avatar
System
Super Contributor
3 years ago

Troubles with Wavebox

This discussion was created from comments split from: unable to save item.
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Anonymous's avatar
Anonymous
3 years ago

@bmesnard so the first two issues may be unrelated to the last two issues. However, I'll need to ask a few questions before I fully determine that. Let's focus on the issue occurring on your Mac for the time being. After we address that, we'll look at what's happening on your Windows PC.

Here are some questions to get started:

  • What version of Wavebox are you using?
  • What version of the 1Password app are you using?
  • Are Wavebox and the 1Password app both installed in your /Applications folder?
  • What version of the extension do you have installed?
  • Do you use any other extensions in Wavebox?
  • Do you use anti-virus or anti-malware program on your computer?
  • Do you use a proxy or VPN?

Once we get the details, we'll let you know about the next steps to take. Talk to you again soon.