Forum Discussion

New Contributor

3 years ago

Are we able to reset website passwords in mobile app (iOS)?

Are we able to reset website passwords in mobile app (iOS)? I'm not seeing that available, but I'm brand new to this. Thanks! 1Password Version: 8.10.4 Extension Version: Not Provided OS...

browser extension

1P_Evon

1Password Team

2 years ago

Thank you for the feedback Nisshoku420. I've passed it along with the team. You mentioned:

As of right now I am unable to sign-in to the extension in Librewolf at all, the page simply never loads.

May I ask if you're referring to the 1Password.com sign-in page? What steps are you taking when signing in to the extension?

-Evon

ref: PB-40745055

1P_Dave
Moderator
2 months ago
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Hello vorayn! 👋

Thanks for reaching out! That looks to be coming from the built-in password manager in your browser. While Thorium isn't a supported browser (so it's possible that you're running into a bug that we're not aware of) you should be able to turn that off by following these steps:

Turn off the built-in password manager in your browser

Use the instructions for Chrome (although Thorium might have some differences) and don't skip the steps that have you migrate your passwords from the built-in password manager to 1Password and then delete them from the built-in password manager.

Let me know if that does't work.

-Dave
- vorayn
  New Contributor
  2 months ago
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  Hey Dave!
  Thank you! You were right, I skipped out on the "Delete Browsing Data" part.
  Just did that part and deleted all the password data from Thorium/Chrome and now only the 1Password auto-fill pops up!
  Thank you for helping me out, I must have skipped reading through that part of the help page!
  Regards
  Vorayn
  - Trevor_1P
    Moderator
    2 months ago
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    Hi vorayn,
    Thank you for the update! I'm happy to hear Dave's suggestion resolved the issue.
    - Trevor

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Unable to add account to Librewolf extension","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:28585"},"parent":{"__ref":"ForumTopicMessage:message:28583"},"body":"

Thank you for the feedback Nisshoku420. I've passed it along with the team. You mentioned:

\n\n

\n
As of right now I am unable to sign-in to the extension in Librewolf at all, the page simply never loads.
\n

\n\n

May I ask if you're referring to the 1Password.com sign-in page? What steps are you taking when signing in to the extension?

\n\n

-Evon

\n\n

ref: PB-40745055

","body@stringLength":"644","rawBody":"

Thank you for the feedback . I've passed it along with the team. You mentioned:

\n\n

\n
As of right now I am unable to sign-in to the extension in Librewolf at all, the page simply never loads.
\n

\n\n

May I ask if you're referring to the 1Password.com sign-in page? What steps are you taking when signing in to the extension?

\n\n

-Evon

\n\n

ref: PB-40745055

\n","kudosSumWeight":1,"repliesCount":0,"postTime":"2024-07-02T06:41:49.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:28585_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":32},"read":false,"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1754925388971":{"__typename":"CachedAsset","id":"theme:customTheme1-1754925388971","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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