Forum Discussion

XIII's avatar
XIII
Super Contributor
3 years ago

Unable to add passkey to Microsoft Accounts

In the past I have successfully set up a passkey via iCloud Keychain for multiple Microsoft accounts, but now I can't add a passkey in 1Password. Issues: The option "Use a security key" does ...
browser extension
Former Member's avatar
Former Member
3 years ago

Hey XIII @chris55 I did some testing and you're both correct about the security key / passkey option not appearing in Safari on macOS. That is an issue on the Microsoft side.

That being said, I do find that the below is strange:

When using that option in Firefox (macOS & Windows 10) or Edge (Windows 10) I either get the default Windows dialog (1Password not intercepting) or a message from 1Password that something went wrong - probably a 1Password issue?

I was able to reproduce this on my end and have reported the issue to our developers. Hopefully there will be a fix for this in the future.

For now, I recommend using Chrome to save a passkey to your Microsoft account. I tested in Chrome and things work as expected there.

I hope that can help for now. Let us know if you have any other questions.

ref: dev/core/core#22428