Forum Discussion

Anonymous's avatar
Anonymous
2 years ago

Unable to auto-fill in DBS (Singapore bank) website

Hi,

I switched to 1Password recently.

There has been https://1password.community/discussion/113656/singapore-banking-site-unable-to-autofill; however, the question remains unanswered, and the bug remains unfixed.

Below is the error that I saw in the browser console when trying to fill a password into the https://internet-banking.dbs.com.sg/IB/Welcome with 1Password.

Can someone from the dev team help to take a look? Thank you.


1Password Version: Latest on 06 Mar 2023
Extension Version: Latest on 06 Mar 2023
OS Version: macOS 13.2.1 (22D68)
Browser:_ Version 110.0.5481.177 (Official Build) (arm64)

1 Reply

  • Anonymous's avatar
    Anonymous

    Hi @billnguyen, I took a look at the website and was able to save as well as fill on it. Here's a video: https://share.cleanshot.com/M96Sfz9V

    Just to check, what steps are you taking to fill on the website and what unexpected behavior do you see? Can you manually save a new login for the site and then see if that helps you fill?

    Here's how to manually save a login: https://support.1password.com/save-login-manually/

    Please let us know how that goes. Talk to you again soon!