Forum Discussion

Former Member's avatar
Former Member
3 years ago

Unable to auto-fill in DBS (Singapore bank) website

Hi,

I switched to 1Password recently.

There has been a similar thread asking about this issue in 2020; however, the question remains unanswered, and the bug remains unfixed.

Below is the error that I saw in the browser console when trying to fill a password into the DBS site with 1Password.

Can someone from the dev team help to take a look? Thank you.

1Password Version: Latest on 06 Mar 2023
Extension Version: Latest on 06 Mar 2023
OS Version: macOS 13.2.1 (22D68)
Browser:_ Version 110.0.5481.177 (Official Build) (arm64)

browser extension
  • Former Member's avatar
    Former Member
    3 years ago

    Hi @billnguyen, I took a look at the website and was able to save as well as fill on it. Here's a video: https://share.cleanshot.com/M96Sfz9V

    Just to check, what steps are you taking to fill on the website and what unexpected behavior do you see? Can you manually save a new login for the site and then see if that helps you fill?

    Here's how to manually save a login: https://support.1password.com/save-login-manually/

    Please let us know how that goes. Talk to you again soon!