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Forum Discussion
Solved
Unable to claim 1Password Github Student Developer pack offer
Hi, when trying to claim 1Password Offer through the Github Student Developer pack I keep running into an error which says "something went wrong" Can someone guide me on how to fix this and claim my offer. Thank you!
P.S- I've attached a screenshot of the error received and I tried to claim it in many different browsers such as Firefox, safari and chrome but the error persists.
Please guide on how to claim the offer and fix the error.
Hi Dave, Issue is fixed thank you!
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Hi Dave, Issue is fixed thank you!
- 1P_Dave
Moderator
Hey Dave, thanks for your reply! As instructed I've sent the email to the mentioned email address with the required information, and the support ticket ID given is 558449.
- 1P_Dave
Thank you for posting the Support ID! I confirm that we've received your email and one of my colleagues will reply to you soon.
-Dave
- 1P_Dave
Hello Sadasiv09! 👋
I'm sorry that you're running into an issue when redeeming the student promotion. We are currently investigating issues with the redemption page for the GitHub Student Developer promotion. So that our team can help further, please send an email to support@1Password.com and include the following:
- A console log: Save a console log in your browser
- A link to this thread: Unable to claim 1Password Github Student Developer pack offer | 1Password Community
- Your username: Sadasiv09
After emailing in, you'll receive an automated reply with a Support ID. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place.-Dave
