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nicos18's avatar
nicos18
Frequent Contributor
5 months ago

Unable to create a passkey on SwissID website

Hi, I can't create a passkey on swissid.ch; 1Password doesn't activate and instead I am being redirected straight to Window Hello prompt. 1Password Version: Not Provided Extension Version...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 months ago

Hello nicos18 and dooku! 👋

I'm sorry that you're unable to create a passkey on swissid.ch using 1Password. This is a known issue that our development team is currently tracking and I've added your reports there. Hopefully the issue can be fixed in a future update soon. 

For the time being, you can use other authentication methods to sign into the website. 

-Dave

#36659

born4new's avatar
born4new
New Contributor
29 days ago

For the time being, you can use other authentication methods to sign into the website. 

1P_Dave​ Note that swissid announced they will remove other 2FA methods by mid-2025 to exclusively rely on passkeys (received an email last week).

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to create a passkey on SwissID website","id":"message:49110","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:49110","revisionNum":1,"repliesCount":11,"author":{"__ref":"User:user:17300"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:49110"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:49110"},"body@stripHtml({\"truncateLength\":200})":" Hi, \n\n I can't create a passkey on swissid.ch; 1Password doesn't activate and instead I am being redirected straight to Window Hello prompt. \n\n \n\n 1Password Version: Not Provided \nExtension Version...","body@stringLength":"326","rawBody":"

Hi,

\n\n

I can't create a passkey on swissid.ch; 1Password doesn't activate and instead I am being redirected straight to Window Hello prompt.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: 8.10.58.44
\nOS Version: Windows 11 24H2
\nBrowser: Edge

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For the time being, you can use other authentication methods to sign into the website. 

1P_Dave​ Note that swissid announced they will remove other 2FA methods by mid-2025 to exclusively rely on passkeys (received an email last week).

","body@stringLength":"461","rawBody":"

For the time being, you can use other authentication methods to sign into the website. 

​ Note that swissid announced they will remove other 2FA methods by mid-2025 to exclusively rely on passkeys (received an email last week).

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Hello nicos18 and dooku! 👋

\n

I'm sorry that you're unable to create a passkey on swissid.ch using 1Password. This is a known issue that our development team is currently tracking and I've added your reports there. Hopefully the issue can be fixed in a future update soon. 

\n

For the time being, you can use other authentication methods to sign into the website. 

\n

-Dave

\n

#36659

","body@stringLength":"798","rawBody":"

Hello and ! 👋

\n

I'm sorry that you're unable to create a passkey on swissid.ch using 1Password. This is a known issue that our development team is currently tracking and I've added your reports there. Hopefully the issue can be fixed in a future update soon. 

\n

For the time being, you can use other authentication methods to sign into the website. 

\n

-Dave

\n

#36659

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