Forum Discussion

nicos18's avatar
nicos18
Frequent Contributor
1 year ago
Solved

Unable to create a passkey on SwissID website

Hi, I can't create a passkey on swissid.ch; 1Password doesn't activate and instead I am being redirected straight to Window Hello prompt. 1Password Version: Not Provided Extension Version...
browser extension
  • 1P_Dave's avatar
    1P_Dave
    1 year ago

    Hello nicos18​ and dooku​! 👋

    I'm sorry that you're unable to create a passkey on swissid.ch using 1Password. This is a known issue that our development team is currently working with SwissID to resolve and I've added your reports to our internal tracking item for the issue. Hopefully the issue can be resolved soon.

    For the time being, you can use other authentication methods to sign into the website. 

    -Dave

    #36659

manuch's avatar
manuch
New Contributor
11 months ago

I am having the same issue with SwissID. Any idea of when it can be fixed? I really don't want to create the passkey with the native iOS password manger if it can be avoided, and SwissID will make passkeys mandatory soon.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    11 months ago

    manuch​ 

    Our team is working with SwissID to get this resolved but I don't have an ETA to share. I've added your report to the internal work item for the issue. 

    -Dave