Forum Discussion

Frequent Contributor

7 months ago

Solved

Unable to create a passkey on SwissID website

Hi, I can't create a passkey on swissid.ch; 1Password doesn't activate and instead I am being redirected straight to Window Hello prompt. 1Password Version: Not Provided Extension Version...

1P_Dave
4 months ago
Hello nicos18 and dooku! 👋

I'm sorry that you're unable to create a passkey on swissid.ch using 1Password. This is a known issue that our development team is currently working with SwissID to resolve and I've added your reports to our internal tracking item for the issue. Hopefully the issue can be resolved soon.

For the time being, you can use other authentication methods to sign into the website.

-Dave

#36659

tygital

New Contributor

2 months ago

It is still not solved. I totally get it, that 1Password is not the problem here and I hope you are still working on it.

1P_Dave

Moderator

2 months ago

tygital

I don't have any news to share at the moment, the team is aware of the issue and has reached out SwissID.

-Dave

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Hi,

\n\n

I can't create a passkey on swissid.ch; 1Password doesn't activate and instead I am being redirected straight to Window Hello prompt.

\n\n

1Password Version: Not Provided
\nExtension Version: 8.10.58.44
\nOS Version: Windows 11 24H2
\nBrowser: Edge

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tygital

I don't have any news to share at the moment, the team is aware of the issue and has reached out SwissID.

-Dave

","body@stringLength":"444","rawBody":"

I don't have any news to share at the moment, the team is aware of the issue and has reached out SwissID.

-Dave

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Hello nicos18 and dooku! 👋

I'm sorry that you're unable to create a passkey on swissid.ch using 1Password. This is a known issue that our development team is currently working with SwissID to resolve and I've added your reports to our internal tracking item for the issue. Hopefully the issue can be resolved soon.

For the time being, you can use other authentication methods to sign into the website.

-Dave

#36659

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It is still not solved. I totally get it, that 1Password is not the problem here and I hope you are still working on it.

","body@stringLength":"127","rawBody":"

It is still not solved. I totally get it, that 1Password is not the problem here and I hope you are still working on it.

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