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Forum Discussion
Solved
Unable to create a passkey on SwissID website
Hi,
I can't create a passkey on swissid.ch; 1Password doesn't activate and instead I am being redirected straight to Window Hello prompt.
1Password Version: Not Provided
Extension Version...
I'm sorry that you're unable to create a passkey on swissid.ch using 1Password. This is a known issue that our development team is currently working with SwissID to resolve and I've added your reports to our internal tracking item for the issue. Hopefully the issue can be resolved soon.
For the time being, you can use other authentication methods to sign into the website.
-Dave
#36659
I emailed SwissID with a link to this page and a bit of context: I don’t get that google, Microsoft, PayPal and many others companies accept to store the passkeys in 1password and not SwissID, it cannot be right.
For the sake of clarity, I also agree that this thread should not be marked as Closed, it’s surely not resolved
Pleasant surprise : I gave it a try today and it worked ! I was able to store my passkey in 1Password and then I could use it to log in again
Nice for you then - I only get the popup for Windows. I tried it and it is still status quo.
It worked for me as well!
Yes, confirmed. I even deleted the other passkey from IOS / the password app and it works.
One change today: I noticed that the app is updated to 1Password for iOS 8.11.7 (81107002)It also worked for me on iOS to store and use the Passkey. That is great. It is not working on FF on my Mac yet but that is no problem for now.
