Forum Discussion

nicos18's avatar
nicos18
Frequent Contributor
11 months ago
Solved

Unable to create a passkey on SwissID website

Hi, I can't create a passkey on swissid.ch; 1Password doesn't activate and instead I am being redirected straight to Window Hello prompt. 1Password Version: Not Provided Extension Version...
browser extension
  • 1P_Dave's avatar
    1P_Dave
    9 months ago

    Hello nicos18​ and dooku​! 👋

    I'm sorry that you're unable to create a passkey on swissid.ch using 1Password. This is a known issue that our development team is currently working with SwissID to resolve and I've added your reports to our internal tracking item for the issue. Hopefully the issue can be resolved soon.

    For the time being, you can use other authentication methods to sign into the website. 

    -Dave

    #36659

Vadius1166's avatar
Vadius1166
New Contributor
4 months ago

Pleasant surprise : I gave it a try today and it worked ! I was able to store my passkey in 1Password and then I could use it to log in again 

tygital's avatar
tygital
New Contributor
4 months ago

Nice for you then - I only get the popup for Windows. I tried it and it is still status quo.

  • arcs's avatar
    arcs
    New Contributor
    4 months ago

    It worked for me as well! 

  • Vadius1166's avatar
    Vadius1166
    New Contributor
    4 months ago

    Yes, confirmed. I even deleted the other passkey from IOS / the password app and it works. 
    One change today: I noticed that the app is updated to 1Password for iOS 8.11.7 (81107002)

    • Cruncher's avatar
      Cruncher
      Occasional Contributor
      4 months ago

      It also worked for me on iOS to store and use the Passkey. That is great. It is not working on FF on my Mac yet but that is no problem for now.