"Unable to save item" when trying to add sign-in-with-Google item in Chrome

rsenna glad to hear things are well now!

Had this issue for a while, instructions provided above by BrendanR1P fix it for me. Thanks!

Hey @Beto247,

I'm sorry that you are also running in to this issue. I think it would be useful if we can take a look at some logs to see if the team are able to further assist. Could you please send over the following:

• Save a console log for 1Password in your browser
• How to send a 1Password diagnostics report

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

I have this same problem with Chrome. Unable to Save Item. Then I go through the steps above, and it will work one time. The next time it will fail again. Any suggestions on how to make the Chrome extension work every time? Thanks

ionos Sounds good, please do reach out if the issue occurs again!

Hello, it has not happened recently. I keep an eye out for it ....

Hey ionos, are you still running into this issue? If so, please reproduce the behavior and send over the following so we can take a closer look at what may be going on: https://support.1password.com/cs/extension-console-log/

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/663834/#Comment_663834
• Your forum username: ionos

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!

I spoke a little bit too soon. This issue is recurring. After having gone through BrendanR1P 's procedure, I can add a sign-in alright. One the next attempt to add an SSO sign-in, I'm presented with the same problem again.

Having to go through the sign out/in steps every time seems not ideal.

Thanks,
-i

ionos – On Brendan's behalf, you're very welcome. :)

Hi BrendanR1P . Thank you for the tipp, it did the trick!

Cheers,
-i