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Stanthewizzard's avatar
Stanthewizzard
New Contributor
3 years ago

Unable to sign in to a Google account using a saved passkey

Neither Google nor Microsoft offers me to use passkey as a sign in method. Am I doing it wrong ? Thanks 1Password Version: Not Provided Extension Version: Not Provided OS Version: Not ...
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Fydon's avatar
Fydon
Occasional Contributor
3 years ago

1p_jac I'm using Edge on Windows 11. I have a period in my email address. I have a Windows passkey setup, in addition to 1Password. It prompts for the Windows one first. If I cancel that, there is not an option to use 1Password instead, only my phone or another device (shows QR code to scan). Removing the Windows passkey defaults to using security key as others have mentioned.

When adding the 1Password passkey, 1Password prompted first. Cancelling this allowed me to create the Windows passkey again.