Forum Discussion
Unable to sign in to a Google account using a saved passkey
Neither Google nor Microsoft offers me to use passkey as a sign in method.
Am I doing it wrong ?
Thanks
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62 Replies
- FydonOccasional Contributor
I tried Edge Canary on Windows 11 and it still didn't prompt for 1Password's passkey first. However I am able to use a passkey on Ebay.
In spite of Microsoft and PayPal (they have even removed the related documentation) been listed as supporting passkey, neither do.
- Former Member
1p_jac I'm having the same problem folks here are having (as well as the problem with multiple google accounts as noted in the thread "Multiple Google Accounts and Passkeys") with google logins. I'm on Windows 10 Pro, and I do have a period in some of the google account names, but not others; it doesn't seem to matter whether I'm trying to log in to an account with a period in the address or not, though.
- ManaburnerSuper Contributor
1p_jac
I'm on Windows using Chrome and yes, I have a period in my email address. - passwordsbeegonOccasional Contributor
I just noticed that even 1password's own demo does not pick up the passkey to login to the existing account I created when in incognito or using Edge when I used 1password beta in Brave to create the passkey.
https://passage.1password.com/demo
The promise of multi-device syncing of passkeys seems to not be working in general on this initial rollout.
- TataruTaruDedicated Contributor
This should be where you'd sign in on ebay.ca, but google, its just weird
- TataruTaruDedicated Contributor
Make sure 1password can work inprivate windows. I seem to be able to use passkeys on ebay across firefox, edge, brave. Normal and Private. Google just seems to not give me the option unless I sign in with password, maintain history and setup a new passkey.
Google just seems weird overall atm.
- TataruTaruDedicated Contributor
So, this is roughly what I have done.
Using Firefox with BETA extension, I logged into my Google account, using password/OTP. It then gave me the option to add passkey.
As long as I don't delete history, Google will allow me to use passkey to login. If I go to private window or remove firefox history, the only option my google account has, is to login with password. (This includes picking other methods). It treats it as if the account has no passkey, not even giving the option of the QR code using another device.
If you login, you can confirm that there is a passkey on the account, but you can no longer use it as an option.
If you now add a second passkey, and sign out, you can once again sign in using a passkey.
The secondary issue at the moment is that, if you have multiple google accounts, it will always use the top passkey entry, so if you have a@gmail.com and b@gmail.com, if you attempt to login using a or b, it will always use a's passkey.
This seems to only affect google, though I need to do further testing, but many of the other entries on passkeys.directory don't have this issue.
I will try adding 1password to edge and doing some testing as well.
EDIT: Can confirm that EDGE only gives password as login option, so I have to assume Edge has some identifier that's being synced between the 2 instances?
- passwordsbeegonOccasional Contributor
It's strange to me that cookies seem to be the way websites allow you to login with a passkey.
Passkeys don't seem to work in incognito or in a browser that you didn't use to create / sign in using passkeys before.
May be a different issue with Google, but I can only sign into ebay using the same browser I created it with. If I try incognito or Edge when I created it in Brave, it doesn't offer the option.
- passwordsbeegonOccasional Contributor
I have the same issue as telephoneman2. I have followed all these steps and have successfully saved my passkey into my Google account and told to skip passwords when possible; however, there does not seem to be a way to actually sign in with it. 1Password does not offer to sign in with the passkey and Google only provides a password as the only option.
I have the same issue with ebay.ca. I was able to create a passkey, but I don't see anyway of actually signing into ebay with the passkey I created.
- FydonOccasional Contributor
I created a Google passkey on Edge on Windows 11 and signed in on Edge on macOS. Sign-in with the Google passkey on Edge on Windows doesn't seem to be working at the moment.
TataruTaru passkeys aren't working on all browsers and OSes. What are you trying?