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takumin's avatar
takumin
New Contributor
11 months ago

Unexpected Application Error! Invalid time zone specified: Etc/Unknown

Since a while ago, I have been unable to operate the 1Password desktop app due to the error screen in the title. I have already received a support ticket ID, should I wait for a reply? (Support t...
linux
1P_David's avatar
1P_David
Icon for 1Password Team rank1Password Team
11 months ago

Hi takumin, thanks for reaching out!

I've located the ticket and can see that a member of the Support team has assisted you. I'll close this thread now, and if you need any further assistance, we can continue the conversation over email. Thanks! 🙂

-David

ref: LNG-18343-781

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Application Error! Invalid time zone specified: Etc/Unknown","id":"message:108592","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:6519"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:108592"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:108592"},"body@stripHtml({\"truncateLength\":200})":" Since a while ago, I have been unable to operate the 1Password desktop app due to the error screen in the title. \nI have already received a support ticket ID, should I wait for a reply? \n(Support t...","body@stringLength":"761","rawBody":"

Since a while ago, I have been unable to operate the 1Password desktop app due to the error screen in the title.
\nI have already received a support ticket ID, should I wait for a reply?
\n(Support ticket ID is LNG-18343-781)

\n\n

\n\n
\n\n

1Password Version: 8.10.34
\nExtension Version: 2.24.2
\nOS Version: Ubuntu 22.04
\nBrowser: Firefox

\n","kudosSumWeight":0,"postTime":"2024-06-27T08:06:56.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMDg1OTItNTcyMWkzN0VGRjlDRjVGMTY4MDk5?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:linux","text":"linux","time":"2025-01-27T11:33:34.855-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:108592_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":91},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Since a while ago, I have been unable to operate the 1Password desktop app due to the error screen in the title.
\nI have already received a support ticket ID, should I wait for a reply?
\n(Support ticket ID is LNG-18343-781)

\n\n

\n\n
\n\n

1Password Version: 8.10.34
\nExtension Version: 2.24.2
\nOS Version: Ubuntu 22.04
\nBrowser: Firefox

"},"Conversation:conversation:108592":{"__typename":"Conversation","id":"conversation:108592","solved":false,"topic":{"__ref":"ForumTopicMessage:message:108592"},"lastPostingActivityTime":"2024-07-02T12:05:14.000-07:00","lastPostTime":"2024-07-02T12:05:14.000-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:108592":{"__typename":"ModerationData","id":"moderation_data:108592","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMDg1OTItNTcyMWkzN0VGRjlDRjVGMTY4MDk5?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMDg1OTItNTcyMWkzN0VGRjlDRjVGMTY4MDk5?revision=1","title":"b0x9ewwje0q2.png","associationType":"BODY","width":1920,"height":1200,"altText":null},"Revision:revision:108592_1":{"__typename":"Revision","id":"revision:108592_1","lastEditTime":"2024-06-27T08:06:56.000-07:00"},"ForumReplyMessage:message:108593":{"__typename":"ForumReplyMessage","id":"message:108593","conversation":{"__ref":"Conversation:conversation:108592"},"author":{"__ref":"User:user:56"},"revisionNum":1,"uid":108593,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Unexpected Application Error! Invalid time zone specified: Etc/Unknown","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:108593"},"parent":{"__ref":"ForumTopicMessage:message:108592"},"body":"

Hi takumin, thanks for reaching out!

\n\n

I've located the ticket and can see that a member of the Support team has assisted you. I'll close this thread now, and if you need any further assistance, we can continue the conversation over email. Thanks! 🙂

\n\n

-David

\n\n

ref: LNG-18343-781

","body@stringLength":"533","rawBody":"

Hi , thanks for reaching out!

\n\n

I've located the ticket and can see that a member of the Support team has assisted you. I'll close this thread now, and if you need any further assistance, we can continue the conversation over email. Thanks! 🙂

\n\n

-David

\n\n

ref: LNG-18343-781

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