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Forum Discussion
Unlock 1Password with ⇧⌘X
When choosing a new password for my VPN, 1Password wanted me to unlock 1Password by pressing ⇧⌘X.
This has never happened before, and I can't even figure out how to input these. (Where is ⇧ on my ...
Hey @Bathrobe, sorry to hear about the trouble you've experienced. Just to check, do you normally use the 1Password for Mac app? Did you get the message to unlock 1Password even though the 1Password app was opened?
The shortcut ⇧⌘X refers to Shift+Command+X. However, you would only be asked to unlock the extension with this shortcut if the shared lock state feature for the app and extension is turned off. Do you remember turning this off from your Extension settings?
As for the new confirmation password, I can take a closer look. Could you point me to the site and steps you took to update your password for your VPN? Once I get those details, I'll be able to investigate further.
