Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
wagnerone
2 years agoDedicated Contributor
Unlocking via clicking small 1Password icon in form fields
I am using macOS 14.4, Safari, and always the latest 1Password on beta channel (currently 1Password for Mac 8.10.30 (81030001)) and latest available Safari 1Password extension.
It used to be I nev...
1P_Dave
Moderator
2 years agoI'm sorry for the confusion. Both of the issues that you've reported, the lack of Touch ID availability in the browser and the delay before you see a list of suggestion in the inline filling menu, can be caused by an issue with how the browser extension and the desktop app communicate.
Your posts were merged so that the team could keep the discussion in the same place since we would need to request the same files for both issues in order to investigate further. Having just one thread helps to reduce the back and forth.
If you send in the logs that my colleague requested, the support team can investigate further. Let me know if you have any questions.
-Dave