Forum Discussion

Former Member's avatar
Former Member
3 years ago

Updated 1P8 8 from 7, on latest Chrome browser, have restarted , MISSING DATA!

I have done everything your site says, but more than half of the data I had in 1P7 is missing after update to 1P8. Not in archives, not deleted, MISSING. Help! This runs my business and I can't seem to get anyone to reply....

1Password Version: 8
Extension Version: Not Provided
OS Version: mac os 11.6.5
Referrer: forum-search:1Password 8, Chrome, missing data

browser extension
  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @dvj1989:

    I see you've reached out to us via email about this as well, so continuing the conversation there would be best. We'll be with you soon.

    Jack

    ref: BSU-84493-594

  • Former Member's avatar
    Former Member
    3 years ago

    I have the same exact problem. This is so frustrating. How was this solved?

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @StudioMoon:

    I see one of my colleagues replied to you via email a few days ago. Are you still running into trouble?

    Jack

    ref: KWZ-32459-193