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Anonymous's avatar
Anonymous
3 years ago

Usability: logging into 1 Password, and 1Password window obscures web page

I have 2 usability questions, and wonder if there are ways to simplify the workflow. When I click the 1Password icon in Safari (or if I click on a fillable password field), I get a message "1Passwor...
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1P_Ben's avatar
1P_Ben
Icon for 1Password Team rank1Password Team
3 years ago

Hi @RandalHun

I'd be happy to help with those concerns.

Is there a simpler workflow?

I have two recommendations here:

  1. Adjust your auto-lock settings so 1Password is not locking while you're using your computer. We have a guide on this, here: How to set 1Password to lock automatically.
  2. Utilize Touch ID and/or Apple Watch unlock to more quickly unlock 1Password when required.

Second, I sometimes need to see both the password manager window and the website at the same time

When viewing your Login item for the website within your web browser, click the vertical ... menu in the upper right and select the Open in New Window option. That will "pop" the item details into a new window which can be moved around your screen.

Thank you, and I apologize for my several questions!

I hope that helps! No need to apologize; that's what we're here for. 😃

Ben