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Former Member's avatar
Former Member
3 years ago

Username and Password not populating

New to 1 Password. Trying to login to salliemae.com. When I click to use the 1Password username or password, nothing is populated. The account information is in 1Password. I can copy and paste the i...
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Ekalb's avatar
Ekalb
Super Contributor
3 years ago

Hello,
Are you able to autofill the site login fields successfully by clicking the 1Password icon in your browser toolbar, then moving your mouse to select the login item from the list of items displayed, then clicking Autofill.

You can report the issue to 1Password: mailto:support@1password.com

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Trying to login to salliemae.com. When I click to use the 1Password username or password, nothing is populated. The account information is in 1Password. I can copy and paste the i...","body@stringLength":"450","rawBody":"

New to 1 Password. Trying to login to salliemae.com. When I click to use the 1Password username or password, nothing is populated. The account information is in 1Password. I can copy and paste the information from 1Password. Other sites seem to be working fine so far.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided

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New to 1 Password. Trying to login to salliemae.com. When I click to use the 1Password username or password, nothing is populated. The account information is in 1Password. I can copy and paste the information from 1Password. Other sites seem to be working fine so far.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided

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Hello,
\nAre you able to autofill the site login fields successfully by clicking the 1Password icon in your browser toolbar, then moving your mouse to select the login item from the list of items displayed, then clicking Autofill.

\n\n
\n\n

You can report the issue to 1Password: mailto:support@1password.com

","body@stringLength":"325","rawBody":"

Hello,
\nAre you able to autofill the site login fields successfully by clicking the 1Password icon in your browser toolbar, then moving your mouse to select the login item from the list of items displayed, then clicking Autofill.

\n\n
\n\n

You can report the issue to 1Password: support@1password.com

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